Assif Mandvi’s Imitation Of An American Answering A Call For “Tech Support” Was An Example Of
Assif Mandvi’s imitation of an American answering a call for “tech support” was an example of brilliant satire. The skit, part of Mandvi’s popular Comedy Central show “The Daily Show with Jon Stewart” tackled the issue of outsourcing tech support to India with sardonic wit.
Accented English mixed with pidgin phrases, misplaced emphasis, and extended pauses were used to create a laugh out loud sketch that was both an indictment and a tongue-in-cheek homage to India’s tech support industry.
The segment began with Mandvi occupying the cubicle of a call center employee in India. He spoke with a heavy American accent, addressing his ‘client’ as a stereotypical Indian tech support operator. The skit quickly takes off as Mandvi begins tackling common tech support issues with laughter-inducing solutions. After being asked to fix a slowed computer, Mandvi’s advice was to “Take out the mouse and do some aerobic exercises to it.”
The skit also highlighted the difficulties of the Indian tech support business, with Mandvi’s character repeatedly being asked for his name and details of where he is located. Through this sketch, Mandvi was able to show the absurdity of the outsourcing industry, and the empathy of tech support employees around the world.
Mandvi’s imitation of an American seeking tech support from India was a hilarious example of satire. The skit pointed out the pitfalls of outsourcing tech support while at the same time paying homage to the hardworking and dedicated employees in the industry.