Answer: The post title “Social Computing Forces Companies To Deal With Customers Reactively As Opposed To Proactively” can be categorized as “Risk Management of Social Media”.

Article Title: Social Computing Forces Companies To Deal With Customers Reactively As Opposed To Proactively Social Computing Forces Companies To Deal With Customers Reactively As Opposed To Proactively Social computing has become an essential part of businesses’ customer service strategies. It offers customers and employees a platform to interact, exchange feedback, and provide the necessary …

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