Rojo’s Roses Co. Received An Invoice For Replacement
On Monday, March 8th, Rojo’s Roses Co. received an invoice for a replacement of their original order. The invoice noted the need to replace 15 dozen roses due to a delivery mistake made by the original florist.
Due to the mistake, Rojo’s Roses Co. had to act quickly to ensure the customer would receive their original order on time. Fortunately, the invoice indicated that the replacement shipment would arrive within the same time frame as the original order.
In order to mitigate further delays, Rojo’s Roses Co. worked with the same florist to ensure the customer would receive their original order as soon as possible. The florist provided Rojo’s Roses Co. with a discounted rate for the replacement shipment, which allowed them to replace the roses quickly and without any financial penalties.
Rojo’s Roses Co. was thankful for the florist’s quick turnaround time and courtesy. Rojo’s Roses Co. was able to deliver a fresh shipment of roses to the customer within 48 hours of the delivery mistake. The customer was extremely satisfied with the replacement shipment and was thankful for Rojo’s Roses Co.’s prompt resolution.
Rojo’s Roses Co. was relieved to be able to provide a quick resolution to the customer’s delivery problem. Thanks to the help of the florist, Rojo’s Roses Co. was able to keep their customer happy and maintain a good reputation.