Listening is an integral part of communication. It is a cognitive process of understanding spoken words and interpreting their meaning. It involves being aware of the speaker’s intent and message, and it requires careful attention and concentration. There are different levels of listening, each of which is a different cognitive process. The three most commonly cited levels of the cognitive process of listening are: internal listening, focused listening, and global listening.
Internal Listening
Internal listening is the first level of the cognitive process of listening. It involves listening to your own thoughts, feelings and opinions. This kind of listening is necessary in order to understand yourself and your own feelings. It also helps in forming better decisions and judgments. Internal listening requires active participation and involves being aware of the speaker’s intent and message. Internal listening is essential for making sure that your own opinions and judgments are in line with your own thoughts and feelings.
Focused Listening
The second level of the cognitive process of listening is focused listening. This involves listening intently to another person, concentrating and carefully considering the speaker’s message. It also means actively paying attention and processing the message. In order to do this effectively, one must be able to recognize and interpret the speaker’s emotion and body language. Focused listening requires being open to the other person’s point of view and being able to understand their feelings.
Global Listening
The third level of the cognitive process of listening is global listening. This involves understanding the speaker’s message on a deeper level. This means being able to think about the speaker’s words holistically and being able to identify the underlying message and the greater implications. Global listening is an important skill in effective communication and it involves being aware of the speaker’s intent, as well as their feelings and emotions. It also involves being able to understand the speaker’s thoughts and feelings from a global point of view.
In conclusion, the three levels of the cognitive process of listening are internal listening, focused listening, and global listening. Each of these levels requires active participation and careful consideration of the speaker’s message. Internal listening focuses on understanding yourself and your own feelings, while focused listening involves listening intently to the other person and processing their message. Finally, global listening requires being able to think about the speaker’s message holistically and being able to understand the underlying message and its greater implications.